PracticePro Support

Last updated: August 20, 2026

PracticePro helps musicians plan, focus, and review practice. This page covers common support paths for the public App Store release.

Getting Started

PracticePro Plus

PracticePro Plus is purchased through Apple StoreKit. If a purchase does not unlock immediately, force quit and reopen PracticePro, return to the Plus screen, and try Restore Purchases.

Calendar, Notifications, Microphone, Photos, Camera, and Location

These features are optional. If a permission was denied, open the iOS Settings app, choose PracticePro, and adjust the related permission.

Accounts And Data

Guest practice data is stored on device. Signed-in accounts can sync supported data through Firebase. To delete a signed-in account, open PracticePro and go to Settings > Profile > Delete Account.

Friends

Friends never turns on automatically. A verified signed-in user can open Friends, review the privacy explanation, and choose Join Friends. Private invitations work once and expire after seven days. If an invitation was replaced, already used, or expired, ask the inviter to create a new one.

Change the separate social name and visibility choices from Friends Settings. To remove the entire social profile while keeping the PracticePro account and practice history, choose Friends Settings > Leave Friends. Blocking removes the connection and prevents new invitations between those accounts until unblocked.

Before Requesting Help

Please note your PracticePro version, iPhone or iPad model, iOS version, and the steps that led to the issue.

Contact Support

Email hello@practicepromusic.com for help, privacy questions, or account-deletion assistance.

Privacy

Read the PracticePro Privacy Policy.